User statistics report

How can I access the license user statistics report?

Account administrators can download a user statistics report:
  1. In the navigation pane on the left, click Account Administrator, then Accounts
  2. Select the desired account
  3. Click the ellipsis button in the top-right corner for more options
  4. Click User statistics
  5. Enter the minimum (default 12 hours) and maximum (default 36 hours) session length to be included in the report
  6. Choose the date range
  7. Click Ok
 
The usage report will be compiled and sent to your registered email address.
 
The report contains two sheets:
  1. How to read this report
  2. User session statistics