How can I access the license user statistics report?
Account administrators can download a user statistics report:
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Log in to https://web.prokon.com/
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In the navigation pane on the left, click Account Administrator, then Accounts
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Select the desired account
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Click the ellipsis button in the top-right corner for more options
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Click User statistics
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Enter the minimum (default 12 hours) and maximum (default 36 hours) session length to be included in the report
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Choose the date range
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Click Ok
The usage report will be compiled and sent to your registered email address.
The report contains two sheets:
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How to read this report
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User session statistics